Shipping policy

Delivery

The delivery of products ordered by Clients will be made to the address specified by them at the time of placing the order. Delivery of products is available within selected countries.

Delivery of products to the Client is free if the total value of the ordered products exceeds 150 EUR. If the total value of the ordered products is less than 150 EUR, a delivery fee will be applied, depending on the area, which will be mentioned at checkout and borne by the Client.

Delivery will be made through the courier company GLS.

The delivery term for the product to the Client is a maximum of 30 days from the conclusion of the sales contract, except when a shorter term was specified at the time of placing the order.

If the products have not been delivered within a maximum of 30 days from the conclusion of the sales contract, the Client may request delivery within an additional term. If the products are not delivered within the additional term, the Client may request the resolution of the contract.

The status of the order can be checked on the courier company's website.

The Client will check the integrity of the parcel at the time of receipt, in the presence of the courier, and will refuse acceptance or, as the case may be, request the drafting of a damage report if the products show signs of damage. Any subsequent claims will not be considered.